Last updated: January 29, 2025
Your privacy is important to Flipside Crypto, Inc. ("Flipside", "our", "us" or "we") as is your trust in Flipside's products and services. This Privacy Policy describes how Flipside together with our affiliates and subsidiaries handles personal information in connection with our business practices, services, websites, and applications (collectively, the "Services"), and when you otherwise interact with us. By using our Services, you consent to this Privacy Policy. We may supply a different privacy policy in relation to some of our Services, and that policy will apply to any information provided to or collected by us pursuant to those Services.
The types of information that Flipside may collect includes, but is not limited to, the following categories listed below. We may receive this information when it is provided directly to us (including through interaction with our products and services), our business partners, and in some cases, certain service providers we work with. We may also obtain information from other sources for example, we may collect information about you from third parties, including but not limited to identity verification services and publicly available sources. We may combine information that we receive from the various sources described above for the purposes identified in this Privacy Policy.
As is true of most websites and applications, Flipside's website and applications may collect certain information automatically through your interaction with our services. This information may include, but is not limited to:
Flipside works with service providers to provide its website. Flipside and these services use cookies, which are small files that are stored on and sent by your device when you access our service. Flipside and our service providers may use session cookies (which are destroyed when you close your application or web browser) or persistent cookies (which you can choose to delete from your device or computer). Flipside and our service providers may use cookies to enable the functionality of the webpage (for example, ensuring a pop-up does not appear repeatedly), provide fillable forms, enhance site navigation, assist with our marketing efforts and provide analytics services, which help us understand the number of visitors and how visitors use the webpage and app. By using your browser settings, you may block cookies or adjust settings for notifications when a cookie is set. Your interactions with the service providers are governed by their terms of service.
Your browser or device may include "Do-Not-Track" settings or functionality. Currently, our systems do not recognize browser "Do-Not-Track" requests. The information collection and disclosure practices, and the choices that we provide to customers, will continue to operate as described in this Privacy Policy, whether or not a Do-Not-Track signal is received. However, you may disable certain tracking on our Sites, as discussed in this section (e.g., by disabling cookies). For more information about Do-Not-Track signals, please click here.
We may use the information collected for the following purposes:
Communications with you in connection with these uses may be via mail, telephone, e-mail, text message, other messaging platforms, social media and other electronic messages. Flipside may send you text messages using an automated telephone dialing system to the mobile phone number you have provided if you have opted into receive text messages. Opting into receive text messages is not a requirement to buy services from Flipside, and message and data rates may apply. See "Choices" below to learn how to manage your communication preferences.
Flipside may share the information it collects about you in the following circumstances:
We may keep the information we collect for as long as necessary to provide our Services to you, to operate our business, to enable us to communicate with you, for our safety, research, evaluation of use, or troubleshooting purposes, or to satisfy our legal or contractual obligations. Where required, we will anonymize or delete the information we collect when we no longer need it for the uses described above.
Flipside's Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@flipsidecrypto.com.
We take reasonable administrative, technical, and physical security measures to protect your personal information and to ensure that it is used in accordance with this Privacy Policy.
Flipside is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.
Our Services may contain links to third-party websites that are not owned or controlled by Flipside. Flipside has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. If you visit such sites, your activities and the collection, use, and disclosure of information will be subject to the privacy policies and terms of the third-party websites or services, and not this Privacy Policy. We recommend that you read the privacy policies of these third parties.
You can make a request to access and change your personal information we store by contacting us via email at privacy@flipsidecrypto.com. To further protect privacy, these requests are subject to identity verification.
If you would like to update your preferences, or opt out of marketing communications from us, you may do so at any time by contacting us at privacy@flipsidecrypto.com or by following the opt out instructions in the marketing communications. Please note that Flipside will honor your marketing opt-out preferences, but we may continue to send transactional communications related to the Services.
Pursuant to California Civil Code Section 1798.83, we do not disclose information of consumers from whom we directly collect data to third parties for the third parties' direct marketing purposes.
This policy may change from time to time and any revised Privacy Policy will be posted at this page, so we encourage you to review it regularly. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. By continuing to access and/or use the service after the effective date of a revised Privacy Policy, you agree to be bound by the revised Privacy Policy.
You may contact us at privacy@flipsidecrypto.com if you have any questions or comments about this Privacy Policy.